Política de privacidad

This policy explains what personal information Jessz Technology ("we", "us") collects when you use https://jessz.cc (the "Site"), how we use it and what choices you have.

1. Information we collect

Information you give us

• Your email address, used to log in (we send a login link or code instead of storing a password) and to send order and service messages
• Your name, shipping address and phone number when you place an order
• Messages, photos, videos and files you send us in the chat, and reviews you post on product pages
• Anything else you choose to send us by email

Information collected automatically

• Order history and what is in your cart (the cart is stored in your browser)
• Technical data such as IP address, browser type, language and the pages you visit, kept in server logs for security and troubleshooting

2. How we use it

• To process and deliver your orders, calculate shipping and taxes and send you order updates
• To answer your questions and provide customer service
• To show your name and, if you choose, your photo next to reviews and chat messages
• To protect the Site against fraud and abuse and to comply with the law

We do not sell your personal information and we do not use it for third-party advertising.

3. Payments

Payments are processed by our payment providers (PayPal and Airwallex). Your card details are entered on their secure pages and are never stored on our servers. Each provider handles your data under its own privacy policy.

4. Sharing

We share information only with the companies that help us serve you: payment providers, shipping carriers and customs brokers (name, address, phone number and the contents of the parcel), our email delivery service, and our hosting provider. We may also disclose information when the law requires it.

5. Cookies

The Site uses a small number of essential cookies and browser storage: to keep you logged in, to remember your language and to keep your cart. We do not use advertising or tracking cookies.

6. Data retention

Order records are kept for as long as we are required to keep accounting and tax records. Chat messages and reviews are kept until you or we delete them. Server logs are deleted after a short period.

7. Your rights

You can see and update your name, photo and saved addresses in your account. You can ask us at any time to access, correct or delete your personal information, or to stop sending you messages, by writing to [email protected]. Depending on where you live you may have further rights under local law, including the right to complain to a data protection authority.

8. International transfers

We are based in China and our customers are worldwide, so your information is processed in China and in the countries of the service providers named above. We take reasonable steps to protect it wherever it is processed.

9. Children

The Site is not intended for children under 16 and we do not knowingly collect their information.

10. Changes

We may update this policy from time to time; the date at the bottom of this page shows the latest version.

11. Contact

Questions about this policy or your data: [email protected].